IFLA Reference and Information Services Section has invited the submission of proposals for papers to be presented at a two-hour session in World Library and Information Congress: 75th IFLA General Conference and Assembly The subjects of interest are:
* Marketing your reference and information services
* Being user-centred instead of service-centred
* Developing soft skills – communication, empathy and comfort levels
* Pushing out information via blogs, mobile phone services, ‘embedded’ librarians
Deadline for submitting a detailed one-page abstract and full author details is 22 January 2009.
